Our company is located in Vienna, Austria and from here we ship all our parcels. Michael and I take great care that orders are shipped out as soon as possible. We usually ship out the next day or even within the same day (as long as it is not a weekend or Austrian Holiday)
Please bear in mind that depending on the country you live in, it might take up to a few weeks for orders to arrive and order timely if you need the films for a certain project or on a certain date.
Most orders from Europe will be sent via a private carrier like GLS, UPS or DHL as they offer far better tracking than Austrian Postal Services and are the cheaper option. All parcels sent via private carrier are insured. In the unlikely event of a parcel being broken at arrival, please let us know immediately and send us a picture so we can file a case with the carrier.
Orders from the rest of the world will be shipped via Austrian Parcel Services, which offer limited tracking, but are more cost efficient in these parts of the world. These parcels are also sent insured and in the unlikely event of a parcel being broken at arrival, please let us know immediately and send us a picture so we can file a case with Austrian Parcel Services.
For USA, Canada, Australia, Japan and China we offer optional express shipping. Please add this option to your shopping basket in our webshop if you would like to speed up shipping from a few weeks to only a few days. Parcels with express shipping option will be sent via a private carrier like UPS, DHL or TNT/FedEx.
Cost and approximated running times for each country can be seen here:
Albania
15,50 excl. VAT, 10-15 business days
Carrier: Austrian Postal Services www.post.at/en
Australia
Standard Shipping: 25€, 8-13 business days (until arrival in country, custom services might keep the parcel longer). Carrier: Austrian Postal Services
Austria
4,50€ excl. VAT, , 1-2 business days, Carrier: Private Carrier
Belgium
10,80€, (9,00 excl. VAT) 2 business days, Carrier: Private Carrier
Bosnia and Herzegovina
18,60€, (15,50 excl. VAT) 7-12 business days. Carrier: Austrian Postal Services
Brazil
23€, 11-20 business days (until arrival in country, custom services might keep the parcel longer).
Carrier: Austrian Postal Services
Bulgaria
14,80€ excl. VAT, 6-8 business days
Carrier: Austrian Postal Services
Canada
Standard Shipping: 27€, 10-16 business days (until arrival in country, custom services might keep the parcel longer). Carrier: Austrian Postal Services
China
Standard Shipping: 23€, 9-16 business days (until arrival in country, custom services might keep the parcel longer). Carrier: Austrian Postal Services
Croatia
14,00€ excl. VAT, 4 business days. Carrier: Austrian Postal Services
Cyprus
14,50€ excl. VAT, 7-10 business days. Carrier: Austrian Postal Services
Czech Republic
9,50€ excl. VAT, 2-3 business days. Carrier: Private Carrier
Denmark
11,00€ excl. VAT, 3-4 business days. Carrier: Private Carrier
Estonia
14,50 excl. VAT, 4-5 business days. Carrier: Private Carrier
Finland
14,00€ excl. VAT, 4-5 business days. Carrier: Private Carrier
France
11,00€ excl. VAT, 2-4 business days. Carrier: Private Carrier
Germany
8,90€ excl. VAT, 2-4 business days. Carrier: Private Carrier
Greece
14,00€ excl. VAT, 4 business days. Carrier: Private Carrier
Guernsey
15,50€ excl. VAT, 8-9 business days. Carrier: Austrian Postal Services
Hungary
11,00€ excl. VAT, 2 business days. Carrier: Private Carrier
Iceland
15,50€ excl. VAT, 5-6 business days. Carrier: Austrian Postal Services
Ireland
14,80€ excl. VAT, 1-2 business days. Carrier: Private Carrier
Italy
11,00 excl. VAT, 2-5 business days. Carrier: Private Carrier
Japan
Standard Shipping: 23€, 7-11 business days (until arrival in country, custom services might keep the parcel longer). Carrier: Austrian Postal Services
Latvia
14,80€ excl. VAT, business 3-4 days. Carrier: Private Carrier
Liechtenstein
15,00€ excl. VAT, 4-5 business days. Carrier: Austrian Postal Services
Lithuania
15,00€ excl. VAT, 4 business days. Carrier: Private Carrier.
Luxembourg
9,50€ excl. VAT, 3 business days. Carrier: Private Carrier.
Macedonia, the Former Yugoslav Republic Of
15,50€ excl. VAT, 8-9 business days. Carrier: Austrian Postal Services
Malta
14,50€ excl. VAT, 5-6 business days. Carrier: Austrian Postal Services
Monaco
14,50€ excl. VAT, 6-8 business days. Carrier: Austrian Postal Services
Netherlands
9,50€ excl. VAT, 2 business days. Carrier: Private Carrier.
Norway
15,50€ excl. VAT, 5-6 business days. Carrier: Austrian Postal Services
Poland
11,00€ excl. VAT, 2 business days. Carrier: Private Carrier.
Portugal
15,00€ excl. VAT, 4-5 business days. Carrier: Private Carrier.
Romania
15,50€ excl. VAT, 3-4 business days. Carrier: Private Carrier.
Russian Federation
NOT POSSIBLE AT THE MOMENT
15,50€ excl. VAT, 11-23 business days. Carrier: Austrian Postal Services
Serbia
15,50€ excl. VAT, 9-12 business days. Carrier: Austrian Postal Services
Slovakia
11,00€ excl. VAT, 2-3 business days. Carrier: Private Carrier.
Slovenia
11,00€ excl. VAT, 2 business days. Carrier: Private Carrier.
Spain
15,00€ excl. VAT, 4-5 business days. Carrier: Private Carrier.
Sweden
15,00€ excl. VAT, 4-5 business days. Carrier: Private Carrier.
Switzerland
15,50€ excl. VAT, 4-5 business days. Carrier: Austrian Postal Services
Turkey
15,50€ excl. VAT, 11-16 business days. Carrier: Austrian Postal Services
Ukraine
15,50 excl. VAT, 11-16 business days. Carrier: Austrian Postal Services
United Kingdom
25,00€ excl. VAT, 2-5 business days. Carrier: Private Carrier.
United States
Standard Shipping: 25€, 11-23 business days (until arrival in country, custom services might keep the parcel longer). Carrier: Austrian Postal Services
Everywhere else 26€